Retulp is designer and manufacturer of durable water bottles, thermos cups lunch boxes and bags. Most of the bottles are made of stainless steel because it is the most sustainable material. We also have a range of bio-based water bottles made from cane sugar. Retulp has its own webshop and we are proud that our products are available at over 100 stores.
Retulp supplies businesses and stores with a wide range of sustainable reusable products as an alternative to disposable bottles, pouches, cups and bags. Looking for sustainable business gifts or products to sell in your store? With our stylish designs you can contribute to a cleaner environment. Retulp is available at the following (web)stores:
Looking for a Retulp cup, bottle or durable lunchbox? Our products and spare parts are available at various stores and in the Retulp webshop.
Do you have a problem with your Retulp product? Then go to the store where you bought it. The store can assess the complaint and help you with a tip, a new part, or a replacement product. More information can be found in our frequently asked questions.
If you purchased your product through Bol.com or the Retulp webshop, please fill out the form as completely as possible. Our customer service, staffed by Dennis, usually responds within one business day, but this can sometimes take up to three business days. We do not offer telephone customer service (yet), so please contact us via the contact form.
Our Retulp products are made for long-term use. Should anything go wrong, you are entitled to a six-month manufacturer's warranty from the date of purchase. The warranty does not cover:
Would you like to request a warranty? Please email retail@retulp.nl with:
We will contact you within two business days. If parts are lost or damaged, you can find spare parts in our webshop to make your product last longer.
What to do in case of a defect? It is annoying if you have a complaint about your Retulp bottle. For defects please contact the store where you bought the bottle. Scratches and dents caused by normal use are not covered by the warranty. For durability, we recommend washing the bottle by hand instead of in the dishwasher to prevent damage to the coating.
Can I exchange my bottle at Retulp? Retulp handles production, but returns and exchanges are through the store where you purchased the bottle. Spare parts are available for resellers to easily resolve any issues.
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