Retulp cares about your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with care. We will never make your data available to third parties for commercial purposes.
About Data Processing
Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and to whom the data is accessible.
We purchase web hosting and email services from WordPress. WordPress processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of the services. This is not personal data. WordPress has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. WordPress is obliged to maintain confidentiality on the basis of the agreement.
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our email traffic confidentially.
A transmission of the data to other recipients takes place only to our hosting provider, who hosts the Internet site on our behalf. The provider is:
Johan van Hasseltkade 202
1032 KE Amsterdam
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use these data - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.
Cooperation with fiscal and criminal investigations As the occasion arises, Retulp may be obliged by a legal obligation to share your data in connection with fiscal or criminal investigations by public authorities. In such a case, we will be forced to share your data, but we will resist within the possibilities offered by the law.
We will retain your information for as long as you are a client of ours. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.
Under applicable Dutch and European law, you as a data subject have certain rights with respect to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them. In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we administer anonymized data. You will receive all copies and data in the machine-readable data format that we use within our systems. You have at all times the right to submit a complaint to the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.
Right of inspection
You always have the right to see the data that we process (or have processed) and which relate to your person or can be traced back to that person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record, together with an overview of the processors holding this data, stating the category under which we have stored it.
Right of Rectification
You always have the right to have the data that we process, or have processed, and which relate to your person or can be traced back to that person, adjusted. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data have been modified.
Right to restriction of processing
You always have the right to restrict the data we process (or have processed) that relate to or can be traced back to your person. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data will no longer be processed until you lift the restriction.
Right to Transferability
You always have the right to have the data that we process, or have processed, and which relate to your person or can be traced back to that person, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.
Right to object and other rights
As the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Retulp. If you raise an objection, we will immediately cease processing the data while we await resolution of the objection. If your objection is well-founded, we will make copies and/or copies of the data we are processing (or have processed) available to you and then permanently discontinue the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact us for privacy matters.
Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not allowed Google to use the obtained analytics information for other Google services.
Third party cookies
When using the contact form, we collect your personal data (name, e-mail address, telephone number, message text) only to the extent that they have been provided by you. The purpose of the data processing is to contact you. By sending your message, you consent to the processing of the transmitted data. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of the consent up to the time of withdrawal. We use your email address only to process your request. The telephone number - if necessary - to contact you - your data will then be deleted unless you have consented to further processing and use.
We may process your personal data because you use our services and/or because you provided it to us yourself when filling in a contact form or when requesting a quotation. By using our products and/or services you agree to the processing of your personal data. We may process the following personal data:
- Your first and last name;
- your gender;
- your address information;
- your phone number;
- your email address;
- your IP address;
- Other information provided by you to us for the purposes described in this Privacy Statement.
Retulp Custom B.V.
7317 AK Apeldoorn
Phone: +31 (0) 85 111 95 26