Contact - Retulp

Consumers

Are you looking for your own Retulp bottle? Almost our entire collection is available at these stores. You can also order our products and spare parts through the Retulp webshop.

If you have a problem with your Retulp product you should report it to the purchase location to resolve the issue. The store where you bought the product can assess the complaint and help you with for example a tip, a new part or possibly a new product. More information can be found in the frequently asked questions section.

If you ordered your product through Bol.com or the Retulp webshop we ask you to fill in the form as complete as possible. Our customer service employee Carmen works 3 days a week and will usually answer your mail the next day but it can sometimes take up to 3 working days. We do not (yet) have a telephone customer service, so please contact us via the contact form.

Contact form

Companies / Printed

Companies

Would you like your logo or a fun custom print on our drinkware or lunchware? Let us know at customize@retulp.nl.

Stores

For sales of Retulp bottles at retail@retulp.nl.

Both our consumer helpdesk staff work part-time from home and can be reached by mail only. Companies and stores by preference also by mail but can reach us at: 085 - 1119526

Address

Vlijtseweg 130, 7317AK Apeldoorn
Building Impact Plek (next to Bierbrouwerij De Vlijt)

Become a shop/dealer

Media / Sponsorship

Questions about sponsorship

How nice that you want to continue telling our story! We would like to help you with this by making Retulp bottles and thermos mugs available. Because we receive quite some requests for sponsorship, we choose for the collaborations that really fit Retulp. We only choose the requests that bring us closer to our mission of reducing disposable plastic.

Please note that Retulp is still only a (growing) start-up so we can only sponsor an occasional project and at most 10 - 50 Retulp bottles or thermos cups. In fact, we already have a number of regular initiatives (water donation developing countries and environmental causes) to which we give our support on a structural basis. To determine what are suitable activities for our sponsorship, we look at two things:

Does this activity contribute to our mission against disposable plastic?
Retulp mainly targets businesses, is the target audience we reach business-like and broad enough?

Are you sure you meet our requirements for sponsorship and would you like to submit a sponsorship request? Please send an email with sufficient information (event, purpose, date, target group) to: info@retulp.nl, and mention the number of bottles you would like to receive from us. We will respond within a week. Please also indicate what media attention you can give us in return, for example:

Advertising space in online publications;
Advertising space, logo listing or a banner on the website;
Social media coverage, including images and a tagged page;
Nice inspiring blog post with outreach and mention of sponsorship.

Applying / internship

Questions about sponsorship

How nice that you want to continue telling our story! We are happy to help you with this by making Retulp bottles and thermos flasks available. Because we receive quite some requests for sponsorship, we choose for the collaborations that really fit Retulp.Getting Retulp bottles sponsored, read about it in our faq.